ABOUT HOUSE OF JUDE
House of Jude is a quickly-growing, family-owned business offering consumers and retailers a beautiful collection of Turkish textiles and apothecary for home, family and travel. Our current team of five is like a family, (quite literally with Kristina’s kids kicking around most of the time!) and we’re looking to add two new members to our amazing crew.
We’re looking for people who are self-motivated, who love a good challenge, who are happy and willing to help out wherever needed, and who don’t mind the sound of Jude and Arie playing and homeschooling while they work!
We are currently hiring for two positions.
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FULFILLMENT AND CUSTOMER SERVICE ASSOCIATE
Posting date: Monday, November 1, 2021
An incredibly important member of our team, you’ll be responsible for the experience our customers have with our product. You’ll put together their happy mail and you’ll also respond to their questions and concerns via email.
YOU WILL BE RESPONSIBLE FOR:
- Responding to customer service inquiries and concerns via email
- Picking and packing orders, making sure they look beautiful when our customers receive their packages
- Shipping orders using our software, which may include some heavy lifting
- Maintaining inventory counts
- Unboxing and organizing product as it arrives from our offsite warehouse, which may include some heavy lifting
- Folding, tagging and labelling products to make them as gorgeous as they can be
- Light cleaning duties
YOU MAY ALSO HELP WITH:
- Product and lifestyle photography shoots
- Social media content - you're comfortable being on camera
- Preparing for and attending pop-up markets and shows
- Providing input into product development and seasonal planning
REQUIRED SKILLS:
Above all, we are looking for people with a great attitude and strong desire to learn, who are happy to help out wherever needed and are eager to grow with House of Jude! We are willing to teach you everything you’ll need to know, however the following skills are an added bonus:
- Frontline customer service experience
- Experience packing and shipping product
- Knowledge of product merchandising
- Knowledge of interior design
- Working knowledge of Microsoft Office, Google Apps (drive, calendar, docs, sheets) and email
AVAILABILITY:
We are looking to have a new Fulfillment and Customer Service Associate join our team as soon as possible! This is a position at Kristina’s house in Georgetown, Ontario, offering up to 30 hours per week: 9-3 Monday-Friday. There may be an opportunity for increased hours during our busy seasons.NEXT STEPS:
Are you excited about what you’ve read and think you’d be a great fit for this role?
Submit your application by clicking here
Application deadline is Friday, November 5, 2021 at 5 pm EST. If you have any questions, please feel free to email hiring@houseofjude.ca .
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JUNIOR ACCOUNT MANAGER
Posting Date: Monday, November 1, 2021
Vital to the growth of House of Jude, you’ll be the main point of contact for our stockists. Your enthusiasm and passion for the product will shine through in all of your communications with them!
YOU WILL BE RESPONSIBLE FOR:
- Supporting stockist relationships via phone and email
- Drafting invoices
- Responding to wholesale inquiries
- Prospecting
- Occasional store visits
YOU MAY ALSO HELP WITH:
- Product and lifestyle photography shoots
- Social media content - you’re comfortable being on camera
- Preparing for and attending pop-up markets and shows
- Providing input into product development and seasonal planning
REQUIRED SKILLS:
Above all, we are looking for people with a great attitude and strong desire to learn, who are happy to help out wherever needed, and are eager to grow with House of Jude! We are willing to teach you everything you’ll need to know, however the following skills are an added bonus:- Frontline customer service or sales experience
- Knowledge of product merchandising
- Knowledge of interior design
- Working knowledge of Microsoft Office, Google Apps (drive, calendar, docs, sheets) and email
AVAILABILITY:
We are looking to have a new Junior Account Manager to join our team as soon as possible! This is a position which is partly working remotely and partly on site at Kristina’s house in Georgetown, Ontario, offering up to 30 hours per week, 9-3 Monday-Friday. There may be an opportunity for increased hours as our business grows.
NEXT STEPS:
Are you excited about what you’ve read and think you’d be a great fit for this role?
Submit your application by clicking here
Application deadline is Friday, November 5, 2021 at 5 pm EST. If you have any questions, please feel free to email hiring@houseofjude.ca